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Our Centers

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    Desert Hope is a beautiful oasis with modern charm located in Las Vegas, Nevada. We provide all levels of care from detox, in-patient, outpatient and sober living.

    Visit Desert Hope Treatment Center Visit Desert Hope Treatment Center
  • A New Life Awaits

    Start your recovery at our spa-like facility in the Dallas-Ft. Worth area. Holistic therapies, chef-prepared meals, and LGBTQ+ support are among the many features of our premier drug and alcohol treatment program.

    Visit Greenhouse Treatment Center Visit Greenhouse Treatment Center
  • The Best Place to Recover in Orange County

    Laguna Treatment Hospital is located in Orange County, CA. The first Chemical Dependency Recovery Hospital in the OC, we offer safe medical detox, mental health support, and wellness programs.

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  • Start Recovery at Our Southern Resort

    Take a step back from your life and get the help you need at our premier drug and alcohol addiction center. Nestled in the countryside 1.5 hours from Memphis, Oxford gives you the support you need in a calm and beautiful setting.

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  • Recovery Forecast includes Tropical Weather

    Your recovery can start at either of two premier drug and alcohol treatment facilities in the Greater Miami area - Fort Lauderdale and Hollywood, FL. Our specialties include treatment for veterans and first responders.

    Visit Recovery First Treatment Center Visit Recovery First Treatment Center
  • Sunny Florida Welcomes You

    Retreat to the sunny climate of Tampa, Florida for a stay at the gold standard of treatment facilities. We offer customized care plans to help you on your recovery journey.

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  • Helping New Englanders Find Recovery for Over 30 years

    Escape to the countryside to recovery in New Jersey’s premier drug rehab & treatment center. Located only an hour from New York City.

    Visit Sunrise House Treatment Center Visit Sunrise House Treatment Center

When Your Loved One Is at River Oaks – FAQ

Couple huggingIt can be hard to know what you will be expected to do and how you can assist your loved one while they are in treatment. Fortunately, River Oaks is dedicated to being a transparent facility where patients and family members can communicate if they so choose and where we are happy to help you learn how to take an active role in recovery for both yourself and your loved one.

What Will My Loved One’s Treatment Entail?

Treatment at River Oaks is made up of a day-to-day schedule of therapeutic services and activities. The day begins at 6 am, with programming ending at 8:30 pm. Your loved one will attend groups and individual therapy sessions driven by licensed therapists. Much of this time is spent helping your loved one learn about the disease of addiction as well as any co-occurring disorders they may have.

In addition, we offer plenty of activities throughout the day that foster healthy expression and connection with others, such as art and recreational therapy, health and wellness groups, and 12-step meetings both on- and off site.

All during your loved one’s time in treatment, they’ll be working with their team to develop an aftercare plan for steps to take when they come home so that you’ll both be prepared.

Do You Allow Phone Calls?

River Oaks allows patients access to their cell phones and technology during assigned times outside of groups and activities. The time allotted to use these devices increases as your loved one progresses through treatment. At the start, communication will be limited to specific times during the mornings and evenings. As your loved one progresses, afternoon times will be added.

For clients who do not have a cellphone or technological device, we provide access to landlines during the same times that cell phone use is allowed.

If you are not hearing from your loved one, we understand that this can be frustrating. In some cases, individuals in treatment choose not to contact their loved ones, as going through addiction treatment can be difficult. If you are worried, you may contact us directly at 813-605-3900. However, we may only release information to you if your loved has signed a release of information (ROI) form and you are specifically mentioned on the form. If not, we will not be able to provide any updates.

You may email any concerns you have to riveroaksclientconcerns@contactaac.com.

Can I Bring Gifts or Items to My Loved One?

Yes, you may bring gifts to the facility, but please do not bring any outside food or drinks of any kind.

Even though we provide the necessary items at our facility, alcohol-free hygiene items are appreciated, as many clients prefer to have their own brand of shampoo or deodorant, for instance.

Items may be sent care of the client’s name to River Oaks. All items are checked in at the front desk. Due to the sensitive nature of rehab, all items will be searched.

What Is My Role?

More than anything, the role of a family member in a loved one’s addiction treatment is to support them in their recovery. Your loved one will benefit from knowing you support them in seeking help for their addiction.

However, we also know that deep emotions and anger are also common among family members and loved ones. Because of this, it is also important for you to begin to deal with these emotions while also attempting to understand the disease of addiction. Programs like family and couples therapy—both of which are offered at River Oaks—can help you work toward healing the relationships that have been ravaged by addiction. Meetings with a licensed marriage and family therapist can be set up through your loved one’s primary therapist.plu

Family Visits

At River Oaks, we offer visitation every weekend for family members to see their loved ones in treatment:

  • Saturdays: male patients may receive visitors.
  • Sundays: female patients may receive visitors.

Visitation privileges begin 7 days after admission. Visiting times are listed on the weekly program schedule.

Twice a month, we offer family programs on Fridays and Saturdays. Lunch and educational materials are provided, and families and clients participate in fun activities together. When a patient’s family becomes involved in their treatment, they are more likely to experience the strongest and most long-term benefits of treatment.

Getting to the Facility

The nearest airport to our facility is the Tampa International Airport (TPA), which is about 25 miles away, or a 45-minute drive from our facility. Public transportation options include the Route 24 Limited Express (bus line). Other travel information can be found here.

Can I Skype with My Loved One in Treatment?

If you are unable to visit the facility due to distance or another reason, Skype may be an option. This option will need to be discussed with your loved one’s therapist, as it may not work for every patient.

About The Contributor
The editorial staff of River Oaks Treatment is comprised of addiction content experts from American Addiction Centers. Our editors and medical reviewers have over a decade of cumulative experience in medical content editing and have reviewed... Read More